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Mocha Passport Q&A
Click a topic below for answers to common questions about the Mocha Passport account system, Member Services, security, privacy, and the services currently connected to Passport.

Mocha Passport accounts and sign-in
What is Mocha Passport and what can I do with it?
How does Mocha Passport work with Mocha Messenger?
Where can I use Mocha Passport today?
How do I create a Mocha Passport account?
How do I sign in to Passport-enabled services?
What happens if I change my password?
Member Services
What is Member Services?
What can I manage online right now?
Can I delete my Passport account online?
What does signing out of Member Services do?
Security and privacy
How secure is Mocha Passport?
What information is stored in my Passport account?
Does Passport share my information with other sites?
Where can I read the Privacy Policy and Terms of Use?
Service status and future integrations
How do I check whether Mocha services are having problems?
How do service updates and announcements work?
What are future participating sites?
Mocha Passport accounts and sign-in
What is Mocha Passport and what can I do with it?
Mocha Passport is the account system behind the current Mocha network. It gives you one sign-in that can be used across Mocha Messenger, the Passport website, Member Services, and other trusted Passport-connected services as they come online.

Today, Passport is primarily used for Messenger sign-in, account and contact services, profile management, moderation-aware account handling, service-status administration, and the first round of web-based account tools.
How does Mocha Passport work with Mocha Messenger?
When you sign in to Mocha Messenger, the client authenticates with Passport and receives signed session information that the Messenger services can verify. That lets Passport handle your account identity while Notification Server and Switchboard handle presence, conversations, and media sessions.

Because of that shared sign-in, changes such as password updates, moderator actions, and service suspensions can take effect consistently across the Mocha network.
Where can I use Mocha Passport today?
Right now, Passport is live on the Passport website, Member Services, and the current Mocha Messenger service stack. The public site directory lists those connected properties and will expand as more Passport-aware services are added.
How do I create a Mocha Passport account?
You can create an account from Member Services. Registration currently asks for a sign-in name, display name, and password. Once the account is created, you can use the same credentials to sign in to Messenger and to the Passport website tools.
How do I sign in to Passport-enabled services?
Look for the Passport sign-in button on Mocha Passport pages, or go directly to Member Services Sign In. In Messenger, use the same Passport account on the client sign-in screen.

Once signed in on the website, the Passport chrome will reflect your session state across the consumer pages and Member Services pages.
What happens if I change my password?
Changing your password updates your Passport account immediately. Existing website sessions can be cleared, and active Messenger sessions are signed out so you can sign in again with the updated password. This helps keep your account protected if the old password was compromised.

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Member Services
What is Member Services?
Member Services is the web front door for Mocha Passport account management. It gives you browser-based access to sign in, create an account, edit your display name, change your password, delete your account, and sign out of saved Passport sessions on that browser.
What can I manage online right now?
The current release of Member Services supports account registration, sign-in, display-name updates, password changes, account deletion, and self-service sign-out. More online Passport tools may be added later as the service stack grows.
Can I delete my Passport account online?
Yes. If you are signed in to Member Services, the Account page includes a delete-account action. Because that action permanently removes the Passport account and its Messenger identity, it should only be used when you are sure you no longer want the account.
What does signing out of Member Services do?
Signing out clears the saved Passport session from the current browser and returns the site to a signed-out state. It does not delete your account. If you share a computer with someone else, signing out is the safest way to leave Member Services.

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Security and privacy
How secure is Mocha Passport?
Mocha Passport uses signed session tokens, hashed and salted passwords, HTTPS for web traffic, and service-side validation between Passport and the Messenger services. Moderator actions, bans, and remote sign-outs are also enforced through the service stack when needed.

Like any online account system, good password hygiene still matters. Use a password you trust, keep it private, and sign out from shared systems when you are done.
What information is stored in my Passport account?
Passport stores the information needed to operate the Mocha service stack, such as your username, display name, internal user id, password hash and salt, sign-in sessions, refresh tokens, contacts, contact requests, moderation records, and related account metadata when those features are used.

For the most current details, read the Mocha Passport Privacy Policy.
Does Passport share my information with other sites?
Not broadly. Today, Passport is mainly serving Mocha-owned properties and internal trusted integrations. If future participating sites are added, Passport will continue to follow the rules described in the Mocha privacy policy, and those services will be expected to explain how they handle any shared account information.
Where can I read the Privacy Policy and Terms of Use?
You can read them here:

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Service status and future integrations
How do I check whether Mocha services are having problems?
Visit the public Mocha Service Status page. It lists the current state of Messenger, the website, Passport, Notification Server, Switchboard, and update services, along with recent public updates.
How do service updates and announcements work?
Status changes can be published on the public status page and mirrored into the Discord status channel. In Messenger, administrators can also send global announcements through Passport-backed moderation tools when needed.
What are future participating sites?
Future participating sites are planned Mocha-connected services that may use Passport for sign-in, profile access, or lightweight integrations later on. Examples could include forum integrations, web-based account tools, or other trusted services built on the same identity system.

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